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Who We Are
Quality of Life Group is a not-for-profit organization founded in 2009.
Since its inception, our mission is to ensure older adults and their families achieve the best quality of life possible.
What We Do
- Caregiver Support
- Care Transition
- Care Coordination
- Community Resources
- Community Services & Program
- Referrals
- Education & Training
- Advocacy & Government Relations
How We Work
- INTAKE
- ASSESSMENT
- RISK EVALUATION
- PLAN OF SUPPORT
- IMPLEMENTATION
- REEVALUATION
- FOLLOW UP
Who Provide Services
- Professional Case Managers
- Volunteers
- Interns
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We Have Done
Mrs. H-CG
Mrs. H has been the primary caregiver for her husband, who has Parkinson’s disease. Her unwavering dedication to his care had taken a toll on her own physical and emotional well-being, leaving her unable to attend to her own needs.
Recognizing the strain on her health, Mrs. H reached out to the Quality-of-Life Group for assistance in finding the best possible care not only for her husband but also for herself. Understanding the deep love and commitment she has for her husband, the Quality-of-Life Group approached the situation with empathy and care, ensuring that both Mrs. K and her family felt supported throughout the process.
After meeting with the Quality-of-Life Group, Mrs. H and her family decided that to ensure her husband continues to thrive, he needed proper care that could be best provided by an assisted living facility. The family decided to explore assisted living facilities in their area that could meet her husband’s specific needs.
The Quality-of-Life Group stepped in to assist the family by locating fitting facilities nearby and scheduling tours. During these visits, the Quality-of-Life Group helped them ask the right questions and clarified any concerns they had. This ensured that the family fully understood their options and could make informed decisions with confidence.
Through the compassionate guidance and support of the Quality-of-Life Group, Mrs. H and her family found peace of mind, knowing that her husband would receive the care he needed while she could also take care of herself. Their journey is a testament to the power of love, support, and informed decision-making, demonstrating how the Quality-of-Life Group can make a meaningful difference in the lives of families facing similar challenges.
Ms. A-CR
Ms. A, an 87-year-old widow, faced significant challenges after suffering a stroke. Her daughter, Ms. K, immediately stepped in to provide the necessary care and support. After Ms. A’s initial recovery period at Glendale Post-Acute Rehab Center, their situation became more complicated when Medicare stopped covering 80% of the costs after 100 days. Ms. K became her mother’s primary source of social and financial support, but the burden was heavy.
Ms. A relies on Medicare and Social Security benefits, and despite her late husband’s honorable military service, she has been unable to access VA benefits due to application barriers. The stroke left Ms. A physically limited, requiring additional in-home support that Ms. K struggled to provide on her own. The physical and financial demands were overwhelming, and Ms. K was deeply concerned about her ability to continue providing the full-time care her mother needed.
Recognizing their needs, QOLG stepped in to offer comprehensive support. We worked diligently with Ms. K to contact Medi-Cal and the VA to help Ms. A apply for the benefits she deserved. Understanding the importance of long-term care options, we also began discussions with Ms. A and Ms. K about potential solutions, including hospice care, to ensure that Ms. A could continue to live with dignity and comfort.
But our support didn’t stop at logistical assistance. At QOLG, we know that emotional well-being is just as crucial as physical care. We provided ongoing emotional support to Ms. K, who was dealing with the dual stresses of caregiving and financial strain. We made a commitment to check in with them weekly via phone or email, coordinating appointments and discussing the implementation of necessary services. This consistent contact provided Ms. K with the reassurance that she was not alone, and that help was always available.
Through these efforts, Ms. K found relief and renewed strength. The assistance with applying for benefits and the discussions around long-term care options eased her financial and emotional burdens. Ms. A, in turn, benefited from the improved care arrangements, allowing her to live more comfortably and securely at home.
Ms. K has expressed her gratitude for the support that QOLG provided, highlighting how it has made a tangible difference in their lives. She feels more confident and capable in her caregiving role, knowing that she has a reliable support system behind her. Ms. A is happier and more at ease, content in the knowledge that her daughter is also taking care of her own well-being.
Mr. K-CR
Mr. K, a 67-year-old gentleman, has been diagnosed with Parkinson’s Disease, which has gradually increased his need for assistance with daily activities, particularly transfers. In addition to this, he requires help with medication administration through his G-Tube and managing his Foley catheter. Despite these challenges, Mr. K’s spirit remains strong, bolstered by the unwavering care of his loving wife, Ms. P.
For a time, a kind neighbor stepped in to help, visiting in the early afternoon to assist with medication and transferring Mr. K from the bedroom to the living room. Although these visits lasted only about an hour, they were immensely helpful and provided Mr. K with the support he needed. However, when the neighbor secured a full-time job, they could no longer continue their visits.
To ensure Mr. K’s medical needs are consistently met, a home health supervisor visits once a month to check on his catheter and G-Tube, ensuring everything is functioning properly. Despite this support, Ms. P has found the demands of caregiving increasingly challenging, both physically and emotionally.
Recognizing the need for more consistent help, Mr. K and Ms. P began discussing the possibility of applying for the Medi-Cal program. They also realized the importance of developing a long-term care plan to address Mr. K’s ongoing needs and ensure he receives the best care possible.
QOLG stepped in to provide the compassionate support and resources they needed. We assisted Ms. P by offering a list of support groups and self-care resources, giving her the opportunity to connect with others who understand her situation and take care of her own well-being. This support has been instrumental in helping Ms. P manage the emotional and physical stresses of caregiving.
Furthermore, we helped locate a caregiver to assist Mr. K in their home, providing much-needed relief for Ms. P. We also provided her with a list of additional caregivers, ensuring she has options for consistent support. In addition to these resources, we created a comprehensive care plan for Mr. K’s ongoing needs, giving Ms. P a clear roadmap should she need to connect with us for further assistance in the future. Mr. K, in turn, is more comfortable and secure, benefiting from the enhanced care arrangements.
MS. SW-CG
When Ms. SW noticed her father’s health declining, she made the selfless decision to move into his home to provide the care he needed. However, life had dealt her a series of heavy blows. Within a span of nine months, she experienced the profound loss of two close relatives. This compounded her worry for her father’s well-being and created a heavy emotional burden. To make matters worse, Ms. SW realized that their home was not safe for Mr. L, and the lack of an emergency plan for him caused her significant distress.
Upon connecting with QOLG, Ms. SW courageously shared her concerns and needs. We listened and worked with her to identify the support she required, both practical and emotional. Together, we developed a strategic plan to ensure Mr. L could remain safely in his home, retaining his independence while providing Ms. SW with peace of mind. To alleviate her stress, we connected Ms. SW with local support groups to help her grieve the loss of her loved ones and cope with the emotional challenges of caregiving. With this support, Ms. SW found solace and strength, allowing her to return to some of her routine practices and find a semblance of normalcy.
Recognizing the importance of practical assistance, we helped Ms. SW find a part-time health worker. This dedicated professional now assists with Mr. L’s bathing and meal preparation on the days he does not attend daycare. Additionally, we facilitated the creation of a comprehensive emergency plan, ensuring that other caregivers could step in should Ms. SW need to take a break. With these resources in place, Ms. SW felt a significant reduction in her stress levels. She continued to attend counseling sessions during Mr. L’s daycare hours, providing her with the necessary emotional support to navigate her personal losses and caregiving responsibilities. This new support system allowed her to focus on her own well-being, which in turn, enhanced her ability to care for her father.
Ms. SW also reached out to home health services, ensuring that Mr. L received assistance with transportation to daycare and bathing. These modifications made a world of difference in their daily lives, and the home environment became much safer and more comfortable for Mr. L. Today, Ms. SW is grateful and content with the care plan in place. She feels more at ease, knowing that her father is happy and safe, and that she is now managing her responsibilities in a healthier manner. Mr. L’s joy at being able to stay in his own home is palpable, and the modifications have significantly improved his quality of life.
MR. L-CR
Mr. L is a 76-year-old male, who was diagnosed with mild depression due to a decline in his health. To provide the necessary support, his loving daughter moved in to care for him. With her presence and encouragement, Mr. L’s mental well-being has shown a significant improvement. He has become more active and no longer spends his days confined to bed, marking a positive shift in his overall outlook on life.
Despite receiving healthcare through a state plan and having commercial insurance, Mr. L does not qualify for Medicare. However, his areas of need are clear: home modifications, assistance with regulating his diet to manage his diabetes, help with taking his medications regularly, and emergency planning to ensure adequate care if his daughter is unavailable. Recognizing these needs, QOLG provided comprehensive support. One of our key interventions was facilitating home modifications, which Mr. L was able to finance. These modifications included adding ramps to his home, providing walkers, installing a bedpan, and adding railings to the bathroom. These changes significantly enhanced his mobility and independence.
To ensure Mr. L could manage his medication expenses, we assisted him in enrolling in Medicare Part D. This enabled him to continue seeing his preferred physician and receive financial support for his medications. Additionally, we connected Mr. L with a local support group, which he thoroughly enjoyed and found beneficial for his emotional well-being. Our approach focused on enabling Mr. L to live at home with as much independence as possible. By communicating regularly with Mr. L and his daughter, we ensured the smooth implementation of the home modifications, strategic plans, and regular doctor’s visits. We also facilitated virtual visits to provide additional support. Mr. L expressed full satisfaction with our work, highlighting how our interventions helped him continue living at home while alleviating some of the stress on his daughter
Mr. F-CR
Ms. F, a 64-year-old woman whose resilience and determination have guided her through difficult times. Ms. F faced a significant setback when she broke four ribs, necessitating a stay at a skilled nursing facility for recovery. Unfortunately, due to poor care, Ms. F made the brave decision to discharge herself and seek better support elsewhere. This decision was a turning point in her journey towards regaining her independence.
Ms. F’s health concerns extend beyond her rib injuries. She experiences self-reported back pain, which severely limits her mobility. This has affected her ability to perform essential daily activities such as bathing, maintaining hygiene, exercising, and moving from one place to another. Currently, she relies solely on Social Security and Medi-Cal for financial support.
Understanding her situation, Ms. F reached out to QOLG with specific needs. She required a caregiver to assist with direct care support, including hygiene, meal preparation, medical assistance, toileting, and ambulation. She also expressed concerns about staying in her home and avoiding the risk of homelessness, seeking financial assistance to ensure her stability.
With empathy and dedication, QOLG stepped in to provide the necessary support. We facilitated the transfer of Ms. F’s medical information to the city where she resides, ensuring she could set up services with a primary care physician. Recognizing her need for comprehensive assistance, we located resources and referral information for an advanced directive, CalFresh, and ADA paratransit services.
Ms. C-CG
Ms. C, a 52-year-old woman, has been the primary caregiver for her husband, Mr. E, since 2006. Together, they have two daughters who assist as secondary caregivers on weekends, along with their youngest daughter, a bright and lively 9-year-old. In addition to caring for her husband, Ms. C also provides in-home care for her 90-year-old father, making her caregiving responsibilities even more demanding.
Two decades ago, Ms. C was a certified caregiver, a role she excelled in, but her license has since expired. Financially, the family once relied on Social Security payments and In-Home Supportive Services (IHSS). However, both of these crucial sources of support have been discontinued, adding to the family’s financial strain. The dual role of caring for her husband and father has taken a toll on Ms. C’s well-being, leading to increased anxiety and panic attacks.
Ms. C has expressed a deep desire for an improved living situation and additional medical equipment to assist her in providing care, hoping to reduce her stress and enhance the quality of life for her family. Her story highlights the immense responsibilities and challenges faced by caregivers and the urgent need for support—both financially and in terms of resources—to provide the best care for her loved ones while preserving her own mental and emotional well-being.
These challenges underscore the need for immediate financial assistance, home modifications, and comprehensive medical support to ensure the well-being of both Mr. E and Ms. C, fostering a more supportive and sustainable caregiving environment. Ms. C has reported feelings of anxiety and worry, leading to symptoms like lightheadedness, chest tightness, and panic attacks. To address these issues, she was recommended to follow up with her primary care physician about non-medicinal options and to consider behavioral cognitive therapy and spending time on hobbies to alleviate stress.
The dedicated QOLG case managers have been instrumental in assisting Ms. C and her family through these processes. The QOLG has been able to provide support and guidance, helping Ms. C navigate the complexities of caregiving and finances. As a result, Ms. C began to feel a sense of relief and support, knowing that she was not alone on this journey. Through the compassionate and dedicated efforts of QOLG, Ms. C and her family have received the support they need to create a more stable and nurturing environment.
Mr. C-CR
Mr. C, a 62-year-old gentleman, is facing significant health challenges and requires extensive care. His loving wife, Claudia, has taken on the role of his primary caregiver, but meeting Mr. C’s needs has become increasingly difficult. The couple’s two eldest daughters also assist in caregiving, while their youngest, a 9-year-old daughter, brings joy and light to their home.
Mr. C’s health issues are compounded by financial difficulties. He is no longer able to work and has no current income. Previously, Mr. C received Social Security benefits, but these were cut off, adding to the family’s financial strain. He and MS. C are working tirelessly to have these benefits reinstated, but the process has been challenging and stressful.
Despite these hardships, Mr. C’s family remains steadfast in their support. Mr. C has Kaiser insurance, which helps with his medical needs, but the family is still struggling to make ends meet. They need financial assistance to pay monthly bills and cover additional expenses related to Mr. C’s care.
One of the primary issues Mr. C faces is limited mobility at home due to the lack of accessibility. Making their home more accessible is crucial for Mr. C’s safety and comfort. Recognizing this need, QOLG stepped in to provide the necessary support and resources.
With empathy and dedication, we worked closely with Mr. C and his family to address their immediate and long-term needs. We provided information and assistance to help them navigate the process of reinstating Mr. C’s Social Security benefits. Additionally, we connected them with financial assistance programs to help cover monthly bills and alleviate some of the financial burdens they were facing.
Mr. Z-CR
Mr. Z’s life took a sudden turn when he suffered a stroke, leading to an emergency room visit and subsequent surgery at USC Medical Center. Following the surgery, Mr. Z was transferred to Kindred Hospital Los Angeles for medical treatment and rehabilitation. His journey continued with further rehabilitation at Garfield Medical Center, where he received occupational and physical therapy. After being discharged, Mr. Z returned home to live with his dedicated parents, who have taken on the role of caregivers.
Living with the aftermath of a stroke, Mr. Z now uses a wheelchair and requires assistance with daily activities such as bathing, using the restroom, and moving around the house. Despite these challenges, Mr. Z remains hopeful and determined, supported by his parents’ unwavering care and love.
At QOLG, our dedicated team stepped in to assist Mr. Z and his family. We provided them with the resources and support they needed, helping to navigate the complex healthcare system and ensuring that Mr. Z’s needs were met.
Mr. Z’s story is a testament to the power of family, resilience, and community support. His parents’ dedication and love have been instrumental in his recovery journey, and with the comprehensive support from QOLG, they have been able to navigate the challenges more effectively.
Ms. C-CR
Ms. C, a remarkable 90-year-old woman, and her devoted family, is a testament to the power of love and compassion. Ms. C has lived a long and fulfilling life, and she now resides with her loving daughter, Ms. A. She is blessed with four daughters—Ms. R, Ms. G, Ms. A, and Ms. F—who are all committed to her well-being. The oldest daughter, Ms. R, has taken on the role of final decision-maker regarding Ms. C’s care plan, ensuring her mother receives the best possible care.
Ms. C receives benefits from both Medicare and Medi-Cal, which provide essential support for her medical needs. However, the daughters are unable to cover any out-of-pocket expenses, adding an extra layer of complexity to managing her care.
After suffering a major stroke, Ms. C was hospitalized and, upon discharge, was able to walk with assistance, eat and drink in small quantities, and speak slowly in brief phrases. Unfortunately, her condition deteriorated. She became very lethargic, her strength decreased, and she lost her appetite. Ms. C also became non-responsive to physical therapy, and she began to choke when given food and drinks, limiting her to small sips of liquid. She lost the ability to speak and move independently, and her understanding and awareness became very limited. Most of her time was spent sleeping.
When Ms. C had trouble breathing, her concerned family called the paramedics. They advised assessing her condition over the next few days before deciding whether to send her to the hospital or a nursing home. With heavy hearts, the family began to realize that Ms. C might be nearing the end of her life. They were unsure how to provide the best care for her during this difficult time but were determined to ensure her quality of life was maintained.
This is where QOLG stepped in. We were able to assist the family in finding a hospice that could provide the compassionate end-of-life care Ms. C needed. Our team worked closely with the family to ensure Ms. C received the dignity, comfort, and care she deserved.
Ms. C’s story is one of unwavering love and dedication. Her daughters have shown immense strength and compassion in caring for their mother, ensuring she remains comfortable and cared for during her final days. At QOLG, we are honored to have been part of this journey, providing the support and resources needed to navigate this challenging time.
Mr. A-CR
Mr. A, an 89-year-old man, and his dedicated family. Mr. A lives with his loving son, Mr. C, and his daughter-in-law. Financially, Mr. A is supported through Social Security, a pension, and health insurance, which together help cover his care expenses. His financial support has thankfully prevented any financial burden on the family.
Mr. A owns a home out of state but has been residing with Mr. C due to his recent health issues. Mr. A has been experiencing memory loss, both short-term and long-term. Despite these challenges, he remains independent in all activities of daily living (ADLs) but requires assistance with all instrumental activities of daily living (IADLs).
Mr. C, deeply committed to his father’s well-being, has been the primary caregiver and holds the power of attorney. He respects his father’s wish to stay at home rather than move to an assisted living facility. Although they currently have no emergency plan in place, Mr. A does have a living will, which provides some peace of mind regarding his future care preferences.
The family recognizes that Mr. A’s needs are evolving, especially as he plans to move back to his home out of the state. His areas of need include establishing a strategic long-term care plan, accessing community resources, conducting a home evaluation, and utilizing technological services to ensure his safety and comfort.
QOLG was honored to assist the family by providing essential resources in the state where Mr. A will be relocating by contacting several reputable home care agencies. A QOLG reviewed the options to identify the agencies that best align with Mr. A’s preferences and comfort. These resources will help ensure Mr. A receives proper care and support once he moves back to his home.
Mr. C’s commitment to his father’s well-being, along with the support of his wife, highlights the strength of family bonds. At QOLG, we are here to support families like Mr. A’s, offering the resources and guidance needed to navigate caregiving challenges with compassion and empathy.
Ms. Y-CR
Ms. Y, a resilient 73-year-old woman who has lived in her cherished home for the past 14 years with her 84-year-old husband and their supportive son. Life has thrown some challenges her way, but she has faced them with strength and determination.
Recently, Ms. Y encountered significant issues with her landlord, who was neglecting necessary repairs, making their home increasingly unsafe. On top of this, the distressing news came that the property was going to be sold, and they were given just three months to find a new place to live. This situation caused immense stress and worry for Ms. Y and her family, who were also grappling with rent issues.
In her time of need, Ms. Y reached out to QOLG for help. Understanding the urgency and emotional toll of the situation, A QOLG stepped in with compassion and dedication. We provided Ms. Y and her family with crucial resources, including connections to legal counsel and rental assistance, aimed at alleviating their stress and helping them navigate this difficult period. Our commitment at QOLG is to provide such empathetic and comprehensive assistance, ensuring our clients feel supported and empowered every step of the way.
Mr. K-CR
Meet Mr. K, a resilient 71-year-old man who has been bravely managing Parkinson’s disease. He lives with his supportive family—his wife, son, and daughter-in-law. For a long time, his loving wife has taken on the role of primary caregiver, a testament to her devotion and strength. However, as Mr. K’s needs have increased, this role has taken a significant toll on her well-being, causing immense physical and emotional strain.
Despite Mr. K’s ability to handle many of his activities of daily living (ADLs) and maintain some mobility, he still requires daily assistance. Recognizing the growing challenges and the impact on his wife’s health, the family faced the heart-wrenching decision of finding a new solution to ensure Mr. K receives the care he needs while also preserving the health and well-being of his wife.
Understanding the gravity of their situation, the family turned to QOLG for help. With empathy and dedication, QOLG assisted them in exploring assisted living facilities in their area that could meet Mr. K’s specific needs. The goal was to find a place that would provide comprehensive care for Mr. K while allowing him to stay close to home and his loved ones.